Three product phases — each lower investment, faster payback, higher lifetime value. The key shift: moving from products people buy once (0.2×/yr) to products they repurchase monthly (6-8×/yr).
Heavy investment in colour cosmetics. High cash outlay, long payback, very low repeat on makeup SKUs — colour products at 0.2×/yr, even mascara only 1×/yr.
Strategic pivot: pencils (×24.4 markup at €0.78 cost) as cash machine, skincare for repeat — Soin Concentré, Sérum Lèvres, and Crème Main all at 2×/yr.
8 supplement SKUs at 6-8× repeat/yr per SKU (monthly consumption) plus eye patches at 2-3×/yr. MOQ 1,000-1,500 per SKU. Fast payback: 2-3 months on both.
How many times per year a customer repurchases the same product. This is the single metric that drives LTV.
Units 1Y = 1 + repeat/yr. Margin LTV = Units × Unit Margin (price HT − COGS).
6-8× repeat/yr per SKU vs 2× for skincare vs 0.2× for colour. At €19.50 margin per unit, a single supplement customer generates €156 in 1Y margin.